Q: What does the web site migration service involve? Will my website be secure?
A: The website migration service that our company is offering is free of charge (within a certain limit). We’ll move your site(s) to our state–of–the–art cloud hosting platform without you needing to do anything. We know from personal experience that swapping hosting providers can result in lost data and unnecessary downtime. That’s the reason why we will do all that for you for free!We have experienced administrators whose primary task is to make sure that your site works exactly as it did on your old hosting platform. Our administrators are experts in migrating custom–built web sites, as well as web sites that are based on famous apps like Joomla™ and WordPress.
Q: Website migration seems like a lot of work. Just how long will it take?
A: We try to perform all website migrations as fast as possible. Nevertheless, we do not have a set time frame for web site migrations. There are different variables that you need to consider – the very size of your website and the workload of our web site migration team, etc. We constantly strive to perform each migration in under 48 hours. With smaller–sized web sites, our staff usually manages to finish within 24 hours.
Q: My personal privacy is essential for me. What data do you need?
A: We don’t need any information that is sensitive. We’ll require, however, the login info for your present web hosting account as well as the name of the website that you need to move.
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my web site be unavailable?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. When the migration is done, we’ll make certain that everything is working properly and that the integrity of your web content is not compromised prior to telling you that the migration is complete. After that, we will explain to you how to transfer the domain name to your hosting account with us and how to change your DNS settings.
Q: Will my present web hosting provider know that I am leaving them?
A: Nope. Apart from your login details for the Control Panel, we will not require anything. We will never contact your web hosting provider. They won’t know anything about the migration either.
Q: Which web hosting providers can you migrate data from?
A: We can transfer your website from any hosting provider or any Linux–powered hosting platform given that we can get access to the Control Panel and there is FTP access available.The only sites that we can’t transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.