Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Web Site Control Panel you will find a detailed Help Center section featuring heaps of educational articles and frequently asked questions. They are contributed by our support team of competent techs. Just type in your question and our intelligent system will provide you with the most suitable answer.

  • Top quality support service
  • How–To Video Clips

  • For people who prefer to find out how to solve a commonly experienced issue by watching an instructional video clip, we’ve added a selection of video tutorials to our Web Site Control Panel. All the how–to video clips are short and simple to understand. They offer step–by–step demonstrations of different web site administration activities.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 tech support service with a 60–minute ticket response time guarantee. Our team of professional technicians will be at your disposal to reply to all the enquiries that you could possibly have. During non–busy times, a response will be offered in even less than 20 minutes.