Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour answer guarantee with all of our cloud website hosting packages, which means that each assistance question you post is going to be answered to in less than 60 minutes maximum. Our support team members are trained to very quickly deal with any issue and to offer you prompt information on any difficulty that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Our help and support service is offered by a group of certified professionals which are ready to answer your inquiry asap. It is easy to contact the tech support staff by starting a technical support ticket from your Web Site Control Panel or by submitting us an email message. On business days, you can also call us on the phone or take advantage of the online chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require help while working on your online projects within the Control Panel, it is possible to always just click the Help button and find your issue in the variety of articles or blog posts that will show up. We have as well turned almost all articles into training videos. The catalogue of movies will load if you click the Videos press button available in the top right angle.