A 99.9% Server Uptime
We have built our cloud website hosting system using stable hardware and heavily tweaked software. Our system administrators have installed a tweaked version of SELinux on all our hosting servers in order to ensure maximum security and reliability. We have installed a number of DoS protection mechanisms in addition to highly effective firewalls to make sure our network is invincible and secure.
All our cloud website hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it is vital that you also build your own network architecture. That is why we built a custom internal network in each one of our datacenter facilities. Relying on high–end Juniper switches and routers, our internal network allows for really fast data transfer rates and is fully redundant.
In this way, you can enjoy a 99.9% network uptime in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe and in our datacenter in AU, irrespective of which hosting package you’ve chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are unsatisfied with our web hosting services, or if you think that they are inadequate, or if you decide that you must use a VPS servers rather than a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain total control of your domains even if you delete your account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive a response, you know how aggravating this can be, even more so when your site is at stake. That’s why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be at your disposal and they’ll answer you in less than 60 minutes. And the best thing is that their average ticket response time is well under 20 minutes!